2.9.4. Troubleshooting

If the upgrade process fails at any time, or the progcards utility reports an error, then check the following.

  1. The CONFIG switch is ON and the orange CONFIG LED is on.

  2. If you are using progcards_multiice.exe ensure that:

    1. the power LED on the Multi-ICE unit is on.

    2. the Multi-ICE server is revision 2.2.6 or later

    3. the scan chain displayed matches the board combination in configuration mode

    4. the JTAG Bit Transfer Timing (TCK) is set to 1MHz or less

  3. If you are using progcards_rvi.exe, see the documentation supplied with progcards_rvi.

  4. If you are using progcards_usb.exe ensure that:

    1. the USB cable is plugged into the USB debug port and not the USB user port

    2. the USB Debug drivers are installed on your machine.

  5. Ensure that any Core Tiles and Logic Tiles are correctly stacked on the platform baseboard. If necessary, push them firmly to make a proper connection.

  6. Look for any readme.txt files that might be present in the directory that contains the board description (*.brd) files. Follow the instructions provided for new or updated software or engineering changes.

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