ARM Technical Support Knowledge Articles

INSTALLATION PROBLEMS WITH USB SECURITY KEYS

Applies to: General Topics

Answer


Information in this article applies to:


QUESTION

I'm upgrading to a USB security key and it looks like there is a new security driver required. What are the steps to install the new driver?

ANSWER

The Sentinel SuperPro USB requires an update of your Keil tools. Use the CD-ROM shipped with your new dongle or download the latest updated from http://www.keil.com/update.

Start the setup program but do not choose Update current installation. Instead, select Install Support for Additional Microcontroller Architectures.

During SETUP, select the option Install the Sentinel Driver. This is required to install the new Sentinel Driver version. Now the USB Dongle should work.

Troubleshooting

If the Sentinel SuperPro does not work, there is a problem with the driver. Install the current Sentinel System Driver. Make sure you unplug the Sentinel USB device. After installation, reboot your computer. If you connect a SuperPro USB device to your PC, Windows should recognize it.

Although you are only using the USB device, you may not exclude the Parallel Port Driver in the Sentinel System Driver Setup!

SEE ALSO

Article last edited on: 2010-10-15 11:59:34

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