ARM Technical Support Knowledge Articles

FLOATING LICENSE: NAME NOT DISPLAYED

Applies to: Product Licensing

Answer


Information in this article applies to:


QUESTION

We have installed a Floating User License and we are using it. But when I am reviewing the current users, the list appears to be empty. What can be wrong here?

ANSWER

The user names are taken from the file C:KEILTOOLS.INI. Make sure that this file contains a correct entry for NAME= under the section [UV2]. Also make sure that the section [UV2] appears at the beginning of the file.

[UV2]
ORGANIZATION="My Company"
NAME="Surname", "FirstName"
EMAIL="name@my-company.com"

You may also change the name entry when a user is working from two computers to distinguish the different workstations.

Example for the Notebook:

NAME="Surname-NB", "FirstName"

MORE INFORMATION

Article last edited on: 2006-11-15 17:27:11

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