ARM Technical Support Knowledge Articles

"No MSI installer found" error when installing

Applies to: DS-5

Answer


Information in this knowledgebase article applies to:


SYMPTOM

The error message "No MSI Installer found" is generated on Windows Vista and Windows 7 when you try to install DS-5 from within the zip file itself.

Installer error message

CAUSE

When you try to run setup.exe from within the zip file then Windows extracts that file into a temporary location, and so the installer fails to find the other files that it depends on.

RESOLUTION

Extract all the files in dsWin.zip to a temporary folder and then run setup.exe from that folder.

Article last edited on: 2010-07-28 10:16:02

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