ARM Technical Support Knowledge Articles

Why am I getting a FLEXnet -89 license error?

Applies to: DS-5, RealView Development Suite (RVDS), Tool Licensing (License Management)

Answer

Some ARM licenses are for a specific platform, for example, a DS-5 Microsoft Windows node-locked license.  When working with this type of license, the tool will perform a run-time check to ensure the correct platform is being used.  If the required platform is not found you will see the following error message:

Error: C3397E: Cannot obtain license for <Tool> (feature <feature>) with license version >= <version>:
This platform not authorized by license
Feature: <feature>
Platforms: i86_r <> I86_N
License path: /path/to/license/file.dat
FLEXlm error: -89,310
For further information, refer to the FLEXlm End User Manual,
available at "www.macrovision.com".

In order to use your license you will have to switch to a supported platform for the license.

Article last edited on: 2010-08-02 13:45:30

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