How do I move my license to another machine?

If you have already obtained your license file from ARM but need to move it to another computer within the same company (same legal entity, e.g. from pc1 at xyz Inc. to pc2 at xyz Inc.), then you will need to obtain a new license file with a new host ID. (For more details of host IDs please see the FAQ entry: How do I find my host ID?)

Note: a reason for this would be PC hardware failure.

1. Node Locked Licenses
   
   
   • If your host ID is obtained from your ethernet card, then a new license will be required if your ethernet card is replaced.
   • If your host ID is obtained from your hard disk volume number, then a new license will be required if your hard disk is reformatted or replaced.
   
   

2. Floating Licenses

   • For Floating licenses, the host ID will be that of the license server or license servers. Therefore a new license will only be required if the host ID of the license server(s) changes.
   
   

3. Conversion of Node locked to Floating license

   • If you wish to convert a node locked license to be floating then this will always incur a charge, as detailed in the rehost request pages.

To rehost your license, please submit a rehost request. The link below will take you to the ARM web licensing portal. Click the 'Rehost' link in the left-hand-side menu and accept the Rehost License Request (Disclaimer).  Then enter either your tools serial number or host ID of your client machine.

 Request License Rehost

Note: you are not entitled to attempt to rehost seats which have since been replaced by upgrade/update seats.

For more details, please see the FAQ: Do upgrade/update seats replace existing seats?